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IBM Sterling Order Management V9.1, Deployment Sample Questions:

1. A customer calls the call-center to initiate a return. However, the customer does not have a sales receipt of the sales order. How can this return order be created in the system?

A) Issue a refund to the customer.
B) Create a credit memo.
C) Create a return with a dummy sales order number.
D) Create a blind return order.

2. In IBM Sterling Selling and Fulfillment Suite, which database table stores the task-based time-triggered transactions?

A) YFS_TASK_STATUS_AUDIT
B) YFS_TASK_H
C) YFS_TASK_Q
D) YFS_TASK_REFERENCE
E) YFS_TASK

3. A developer has deployed the Sterling Selling and Fulfillment Suite using the WebSphere Hot Deployment mode. To meet the implementation requirements, the developer created a new UI screen for capturing Order Details. How can the developer access the new UI screen from within the Application Console?

A) Rebuild the recources.jar file and restart WebSphere.
B) Rebuild the entities.jar file and restart WebSphere.
C) Restart Websphere.
D) The JSPs will load dynamically.

4. What are two effects on the system when Agent Servers are configured with high threading
levels and there is low traffic volume?

A) The throughput will be higher as the threading level is high.
B) Unnecessary overheads as there will be frequent getter tasks.
C) There will be higher levels of database contention due to excess threading.
D) Better performance on Agent Servers as there is low traffic.
E) The agents (consumers) could outpace the producers as there is low traffic.

5. A retailer wants to sell an item for a unit price of $100 for a single unit. If a customer orders three or more of the item then the item needs to be sold for a price of $90. How can this be modeled in the IBM Sterling and Selling Fulfillment Suite?

A) Configure a quantity-based tiered pricing adjustment under Adjust Prices for the Price List in the IBM Sterling Business Center.
B) Configure an Absolute Adjustment under the price list line for the Price List in the IBM Sterling Business Center.
C) Configure the price adjustment under Mass Adjust Prices for the Price List in the IBM Sterling Business Center.
D) Configure a Quantity Tier under the price list line for the Price List in the IBM Sterling Business Center.

Solutions: