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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation & Initial Configuration | 25% | - IP Office Manager installation and usage - License activation and feature enablement - System setup and basic configuration |
| Topic 2: Maintenance & Upgrades | 15% | - Log management and monitoring tools - Software updates and system upgrades - Backup and restore procedures |
| Topic 3: IP Office System Architecture & Components | 20% | - Hardware platforms and control units - Software editions and licensing model - Networking and connectivity requirements |
| Topic 4: Telephony & User Administration | 20% | - Voicemail and messaging setup - User, extension, and group configuration - Call routing, inbound/outbound rules |
| Topic 5: Troubleshooting & Support | 20% | - Fault isolation and diagnostic methods - Common call flow and connectivity issues - Alarm handling and system recovery |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. Your customer is trying to decide whether to use GSM or G.711 encoding for Modular Messaging 3.1 for Exchange. They want to know how the different sizes of messages will impact their network and Exchange store. Their primary question is "how much space will Modular Messaging take in each mailbox?"
What is the best overall response?
A) "There is no good way to calculate this because we do not know how many messages will be left or how long they will be."
B) "GSM messages are about five times larger than G.711 messages, so choose G.711 if you want to maximize storage space."
C) "GSM messages are about 100KB per minute and G.711 messages are about 500KB per minute."
D) "The Modular Messaging Concepts and Planning Guide discusses this in detail, you should read it."
2. For a Modular Messaging (MM) for Exchange installation, the customer provides you with the NetBIOS name of the Active Directory Controller.
Which field in the DCT file would you populate with this information?
A) None, this information is not required.
B) Exchange Message Store > Peer Exchange Server
C) Exchange Message Store > Windows Domain Name
D) Exchange Message Store > Peer Directory Server
3. The Message Networking 3.1 system you just installed sends and receives messages successfully from the Modular Messaging for Exchange system but not from the Modular Messaging with Message Storage Server (MSS) system.
What is the most likely cause of the problem?
A) The license does not include the SMTP feature.
B) The firewall administrator has blocked port 25.
C) The system has not been restarted since the configuration changes were made.
D) The firewall administrator has blocked the SNMP port.
4. In a multiple Avaya Messaging Application Server (MAS) environment, during scheduled maintenance of the Microsoft Exchange server, the server is unavailable. A subscriber logs in via the TUI and listens to two messages and hangs up. Later the same subscriber logs in via the TUI and finds that there are no messages during the same maintenance downtime.
What is the likely cause of the problem?
A) Centralized Offline Storage Folder was not configured correctly.
B) The subscriber deleted the messages from the Microsoft Exchange Server using Microsoft Outlook.
C) The subscriber had offline access and deleted the messages during the maintenance.
D) The subscriber's TUI administration was changed to Audix or Serenade.
5. You are configuring an Auto Attendant. When you open Visual Voice Editor and try to call a phone to record a prompt, you receive an error stating it is unable to complete the call, all ports are busy. Event Viewer shows "Remote call acquisition failed because of stub starvation."
What is the most likely cause of this problem?
A) The domain admin password is incorrect.
B) Dialogic Line tester is open and creating a conflict.
C) You have no PC client instances configured in port groups.
D) You have two instances of Voice Mail System Configuration open.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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