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Software Troubleshooting (26%):
- In a given scenario, troubleshoot and solve issues with PC security;
- In a given scenario, use the best practice procedures for the removal of malware;
- In a given scenario, troubleshoot problems with Microsoft Windows OS;
- In a given scenario, troubleshoot the mobile operating system and application problems;
- In a given scenario, troubleshoot the mobile operating system and application security problems.
It must be exciting to launch a career in a very competitive area with multiple ways to grow. If you’re stuck in a low paying and boring job and unsure of what the future holds for you, this is the right time to make that vital professional switch. Earning the CompTIA+ A certification can be one of the most effective ways to start your journey in the IT sphere. To obtain this certificate, you must pass two separate tests: 220-1001 (Core 1) and 220-1002 (Core 2). And here we will talk about the CompTIA 220-1002 exam in more detail, and reveal some of the best resources to make use of when preparing for it.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
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CompTIA 220-1002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Software Troubleshooting | 26% | - Diagnose application problems - Troubleshoot Windows OS issues - Troubleshoot mobile OS and apps - Resolve security-related software issues - Use troubleshooting methodologies |
| Operational Procedures | 23% | - Safety procedures and environmental controls - Disaster recovery and backup - Licensing, privacy, and policy compliance - Change management and documentation - Basic scripting and remote access - Professionalism and communication |
| Security | 24% | - Summarize security best practices - Secure mobile devices - Implement SOHO network security - Detect, remove, and prevent malware - Data destruction and disposal - Configure authentication and access control |
| Operating Systems | 27% | - Configure macOS, Linux, iOS, and Android - Use Windows tools and command-line utilities - Set up and support client applications - Install and configure Windows OS - Compare and contrast OS types and purposes - Manage storage, file systems, and drivers |
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