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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. Which OS X startup keyboard shortcut causes the system to display the most detailed information about the startup process?

A) Command-S
B) Command-V
C) Shift
D) F12

2. Client software is used to access network services provided by server software. The connection is established using a common network protocol known by both the client and server software. Thus, the client and server software can be from different sources.

A) What's the relationship between clients and servers as it relates to network service access?
B) What's target disk mode and how is it engaged?
C) What's the best source for acquiring printer drivers for OS X?
D) What's the primary interface for configuring network service applications?

3. What's unique about the permissions of the /Users/Shared folder?

A) The Shared folder is set up to allow all users to read and write files, but only the user who owns an item can delete it from the Shared folder. This is accomplished using the sticky bit permissions setting.
B) When fast user switching is enabled, all users are allowed to see other users' locally connected disks.
C) You can prevent automatic updates for all users by disabling the options in App Store preferences. You can further restrict a user's ability to use the Mac App Store by
configuring Parental Controls for the user's account.
D) The Ping tab of Network Utility allows you to test basic connectivity to another network host by sending and then waiting for the return of a ping packet.

4. Sandboxed applications are only allowed access to specific items. They're otherwise completely cut off from the rest of the system, so they can't cause harm. All Mac App Store applications are required to be sandboxed.

A) What are the advantages of application sandboxing?
B) What are Safe Sleep and Power Nap?
C) What does the master password do?
D) What happens during system shutdown?

5. You started up a Mac from its OS X Recovery partition to complete a task. When you restarted, the Mac started up from the OS X Recovery partition again. How can you configure it to start up from a different volume?

A) Choose Terminal from the Utilities menu, type startupdisk -[volume name] and press Return.
B) Choose Startup Disk from the Apple menu, and select a startup volume.
C) Choose Disk Utility from the Apple menu, and select a startup volume.
D) Choose Startup Disk in the OS X Utilities window, and select a startup volume.

Solutions: