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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Quotations and Order Management | - Order management basics - Sales quote processing |
| Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Which of the following activities can you perform with the SAP add-in for Microsoft Excel?
There are 2 correct answers to this question.
Response:
- A. Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
- B. Upload Microsoft Excel workbooks to SAP Cloud for Customer
- C. Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
- D. Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
Correct Answer: B,D 🗳️
You want to use the revenue split within opportunities. Which of the following actions are required?
Please choose the correct answer.
Response:
- A. Assign employees to a territory organization.
- B. Create a sales planning dimension.
- C. Include employees as part of the account team.
- D. Activate scoping questions.
Correct Answer: D 🗳️
To set the pricing status to 'calculated successfully' in a sales order, what must you trigger?
Please choose the correct answer.
Response:
- A. Trigger simulation in the sales order when in offline mode.
- B. Trigger simulation on the sales order in an integrated environment.
- C. Trigger simulation on the sales order in a non-integrated environment.
- D. Trigger Submit for Approval in the sales order.
Correct Answer: B 🗳️
Which elements in a ticket are uniquely identified using a registered product?
There are 2 correct answers to this question.
Response:
- A. Warranty
- B. Service Level Agreements
- C. Service Entitlements
- D. Contract
Correct Answer: A,C 🗳️
You are viewing a 360° overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account?
There are 3 correct answers to this question.
Response:
- A. Bill-to-party ID
- B. Delivery status
- C. Sales order ID
- D. Credit status
- E. Invoice status
Correct Answer: B,C,E 🗳️
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