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Pegasystems PEGACSSA72V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| User Experience | 10% | - Responsive UI Design - Pega Web Mashup - Harnesses and Sections |
| Reporting | 5% | - Business Reporting Configuration - Report Definitions |
| Advanced Case Management | 20% | - Case Life Cycle Design - Routing and Work Queues - Service Level Agreements - Parallel Processing and Subcases |
| Application Design and Construction | 25% | - Circumstancing and Specialization - Application Layering - Enterprise Class Structure - Rule Resolution and Reuse |
| Data Modeling and Integration | 20% | - Data Pages and Data Sources - Integration Error Handling - Data Transforms and Mapping - Connectors and Services |
| Security and Access Control | 10% | - Privileges and Access Roles - Authentication and Authorization - Data Security |
| Performance and Debugging | 10% | - Troubleshooting Tools - Log Analysis - Application Optimization |
Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:
A given user interaction takes five seconds. You need to investigate why it is taking so long. Which tool do you use to start the investigation?
- A. Performance Profiler
- B. Performance Analyzer (PAL)
- C. Database Trace
- D. Pega Log Analyzer (PLA)
Correct Answer: B 🗳️
Which configuration allows you to control which user roles can add attachments to a case?
- A. Enable attachment-level security on the attachment category.
- B. Configure a when rule on the attachment category.
- C. Update the access control setting for adding attachments in the Access Manager.
- D. Configure a privilege on the attachment category.
Correct Answer: C 🗳️
You want to improve the user experience for an application for users on mobile devices. Which three configuration options improve the user's ability to select and operate controls? (Choose Three)
- A. Place controls in a Fixed layout to avoid screen wrapping.
- B. Use links instead of a menu for navigation.
- C. Configure the display of a Date Time field to use a native control.
- D. Use standard Pega controls rather than custom controls.
- E. Size clickable items no smaller than 44 x 44 pixels.
Correct Answer: A,B,C 🗳️
Consider this business use case:
Responses to customer service requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers.
You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?
- A. Plan a release cycle for updating the SLA for each of the expected seasonal adjustments.
- B. Delegate the SLA to the business managers so they can configure seasonal adjustments.
- C. Define the response times using property values that are circumstanced to account for the seasonal adjustments.
- D. Create multiple circumstances of the SLA to account for the seasonal adjustments.
Correct Answer: C 🗳️
In which two situations do you use the PegaRULES Log Analyzer to analyze application performance?
(Choose Two)
- A. During User Acceptance Testing
- B. After the application is deployed to a production system
- C. Before migrating an application to a testing system
- D. Throughout the application development life cycle
Correct Answer: B,D 🗳️
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