[2024] Pass Salesforce Sales-Cloud-Consultant Exam Updated 235 Questions

Get 2024 Updated Free Salesforce Sales-Cloud-Consultant Exam Questions and Answer

NEW QUESTION # 50
Cloud Kicks (CK) frequently works with contractors for marketing focus groups.
These contractors change companies often, and CK wants to retain its company history through Accounts.
What should the consultant recommend?

• A. Use Account Teams associated with the previous companies.
• B. Implement Person Accounts to represent the relationship.
• C. Use a junction object to represent the previous companies
• D. Implement the Contacts to Multiple Accounts feature.

Answer: D

NEW QUESTION # 51
Cloud Kicks is now live and training is complete, but the system administrator keeps calling with questions about the process. Which strategy should the Consultant use?

• A. Conduct a Knowledge Transfer with the admin.
• B. Have the admin review the solution design.
• C. Test the process to make sure it still works.
• D. Direct the admin to ask Salesforce.

Answer: A

NEW QUESTION # 52
A consultant is recommending Salesforce Console for Sales to Northern Trail Outfitters to improve sales productivity in inside sales.
Which two use cases support this recommendation? (Choose two.)

• A. Need to view the caller ID on screen and quickly make calls with one click
• B. Need to chat with customers in real time with Chatter
• C. Need to prioritize search results for contacts and opportunities
• D. Need to add notes quickly while talking to the client

Answer: A,D

NEW QUESTION # 53
Cloud Kicks noticed its data quality has degraded since its initial Sales 'Cloud Hs ion and is working with a co to ip a data management plan. The consultant suggested some best practices for creating, processing, and maintaining data.
Which two areas could be improved by using third-party data enrichment tools?
Choose 2 answers

• A. Naming and formatting
• B. Validation rules
• C. Monitoring changes and updates
• D. Roles and record ownership

Answer: B,C

NEW QUESTION # 54
Cloud Kicks wants to implement a methodology to determine which current Leads have the most in common with Leads that have successfully been converted in the past. How can Cloud Kicks support this requirement?

• A. Use Einstein Lead Scoring
• B. Create a lead Rollup Summary Field.
• C. Create a Joined report.
• D. Use Lead Conversation Reporting.

Answer: B

NEW QUESTION # 55
The Forecast Category on the Opportunity record maps directly, on a one-to-one basis, to the aggregates on the Forecast tab.

• A. False
• B. True

Answer: A

NEW QUESTION # 56
CORRECT TEXT
What are two ways you can change grouping of data in a report?

Answer:

Explanation:
1. Use the 'Summarizesinformation by' in Report Options on the report page
2. Click the 'Customize' button on the Report page and select the 'Group by this Field' option

NEW QUESTION # 57
Put the following steps in order to set upGoogle Ad Words to work seamlessly with Salesforce.

• A. Convert leads into new customers
• B. Advertise your business on Google
• C. Capture leads on your website

Answer:

Explanation:
B -> C -> A

NEW QUESTION # 58
Universal Containers is exploring ways to provide their customers with more self-service options in their new Customer Community to reduce the number of interactions with their contact center. Which two features should a Consultant consider implementing? Choose 2 Answers

• A. Add the Question action to Chatter in the community publisher
• B. Enable Live-Agent in their community to chat with an agent
• C. Use a community template to set up their customer community
• D. Enable web-to-case on their public website

Answer: A,C

NEW QUESTION # 59
A consultant is implementing a new instance of Sales Cloud for Cloud Kicks (CK). CK has a global sales presence, supporting a customer base throughout the world.
Which approach should the consultant recommend for setting up an account hierarchy structure?

• A. Location-specific account structure without account hierarchies
• B. Global account structure with one global account and all contacts and opportunities linked
• C. Location-specific account structure with account hierarchies
• D. Global account structure without account hierarchies

Answer: A

NEW QUESTION # 60
Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption, What should the consultant recommend?

• A. Create a Slack channel to gather and discuss feedback from users.
• B. Add an Approvals process to the Opportunity object to enforce data standards.
• C. Create a report to track the login rate over the last 7 days.
• D. Conduct a requirements workshop to gather user stories.

Answer: C

NEW QUESTION # 61
A sales manager at Cloud Kicks wants the sales team to stay informed about the team's progress in Quip. Which approach should a consultant recommend?

• A. Use Salesforce Chatter groups and enable access to the sales team.
• B. Use Salesforce Chatter groups and restrict access to the sales team.
• C. Utilize Salesforce Notes standalone related list in Lightning Experience.
• D. Connect a document or spreadsheet to a Slack channel.

Answer: D

NEW QUESTION # 62
Cloud Kicks wants to improve its Return On investment (ROI) by creating intelligent processes built on trusted, targeted data. What are two justifications for using third-party data enrichment tools? Choose 2 answers

• A. To monitor customers' and prospects' NPS score with their customers
• B. To enrich customer data signaling intent to purchase
• C. To create customer segment with personas and scoring
• D. To survey prospects on post-purchase of competitors' products

Answer: A,B

NEW QUESTION # 63
Sometimes sales reps need to create Contacts without Accounts based on business processes.
What is a consideration for Contacts that are created without Accounts?

• A. Contacts without Accounts need to be shared through Sharing Rules.
• B. Contacts without Accounts need to be manually shared.
• C. Contacts without Accounts are shared through the Role Hierarchy.
• D. Contacts without Accounts are private and only the owner and admin can view them.

Answer: D

NEW QUESTION # 64
The native mass email functionality is not recommended for marketing.

• A. True
• B. False

Answer: A

NEW QUESTION # 65
How is the campaign influence for opportunities impacted when a contact is associated to an opportunity in a contact role, if the influence timeframe for a campaign is 60 days?

• A. Campaigns in which a contact became a member within the last 60 days will be added to the campaign influence report.
• B. All contacts associated with campaigns will be added to the campaign influence related list.
• C. All campaigns created within the last 60 days will be added to the campaign influence related list.
• D. Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.

Answer: A

NEW QUESTION # 66
Resellers for Universal Containers need access to reports in the partner communities to help manage their opportunities. How should Salesforce be configures to give resellers the correct level of access to reports?

• A. Create a new tab in the partner communities to display the appropriate list views and report folders.
• B. Create a Chatter group that allows partners to post links to appropriate list views and reports.
• C. Create the appropriate list views and report folders in the partner communities for all partner users.
• D. Create appropriate list views and report folders, and share with all partner users.

Answer: A

NEW QUESTION # 67
Universal Containers wants to measure revenue based on when individual Products are sold. What should a Consultant implement to meet this requirement?

• A. Forecasting by Opportunity Amount
• B. Forecasting by Product Dates
• C. Forecasting by Order Amount
• D. Forecasting by Schedule Date

Answer: C

NEW QUESTION # 68
During the requirements gathering workshops at Cloud Kicks, the project team and subject matter experts bring up new ideas to incorporate4 into the current project.
Which best practice should the consultant use to refocus the meeting and stay on topic?

• A. Invite only the subject matter experts to subsequent workshops.
• B. Incorporate the new ideas into the solution design.
• C. Remind the team of the purpose and scope of this project.
• D. Tell key stakeholders that the team is focused on other ideas,

Answer: C

NEW QUESTION # 69
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