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Topics of Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
The list below shows the domains, weightings, and sub-skills of learning evaluated by this exam and the percentage of questions represented in each domain. An all-inclusive list of exam content should NOT be considered to include the subskills mentioned. The CIS APM exam dumps pdf contains all of these topics so definitely check them to get a fair understanding of the exam topics. Exam content is split into Learning Domains that relate to key topics and operations usually encountered during the implementation of ServiceNow. Relevant learning goals have been established in each Learning Domain and are evaluated in the exam.
Learning Domain 1 - Introduction (25%)
Area of focus for this domain:
- Plugins & Roles
- Maturity Model
- APM in ServiceNow
- CSDM
Learning Domain 2 - Applications Under Management (10%)
Area of focus for this domain:
- Data Certification
- Categorization
- Guided Setup
- Application Services
Learning Domain 3 - Basic Rationalization (15%)
Area of focus for this domain:
- APM Scoring
- Business Capabilities
- Integration with ITSM
- Demand/Information Portfolio
Learning Domain 4 - Advanced Rationalization (15%)
Area of focus for this domain:
- Application Evaluation and Decision Process
- Technology Portfolio Management
- Application Cost Model
Learning Domain 5 - Fundamentals (35%)
Area of focus for this domain:
- APM Portal & Dashboards
- Navigating APM
- Stakeholders
- Rationalization Process
- The Big Picture
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How to Prepare For Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
Preparation Guide for Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
Introduction
ServiceNow Qualification tests in a proctored environment are computer-based, multiple-choice exams delivered by ServiceNow training partner Kryterion. Also available as online proctoring. This document explains the exam in detail with all the topics included and helping preparatory material. The exam difficulty is also discussed with methods of overcoming that difficulty by studying the CIS APM exam dumps.
ServiceNow is an American software company based in Santa Clara that offers and administers this CIS APM exam test. ServiceNow, based in California, offers a forum for cloud computing to help organizations manage automated business processes workflows and has also been recognized for innovation. ServiceNow, founded in 2004 by Fred Luddy, is a member of the Russell 1000 and S&P 500 Index and is listed on the New York Stock Exchange. ServiceNow provides automated workflows that build outstanding interactions and unlock value.
ServiceNow believes in the potential of technology to reduce our employment insecurity and make people work better. They change old manual ways of working into modern digital workflows. They have an expansive portfolio of IT, HR, Customer Service, and other divisions covering the training offerings of the Now Network. If you are just getting started or ready to develop your expertise and knowledge of ServiceNow, they will teach you how to work quickly and maximize your use. Demand for specialists at ServiceNow is rising rapidly. Certification by ServiceNow gives participants the information and trust to take full advantage of the ServiceNow program. Attendees learn to configure, customize, and build with real-world examples and a hands-on approach in the training and certification programs.
ServiceNow CIS-APM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Technology Portfolio Management | - Cost and risk evaluation - Technical debt analysis |
| Topic 2: Reporting and Analytics | - Portfolio dashboards and KPIs - Decision support reporting |
| Topic 3: Application Rationalization | - Rationalization models (tolerate, invest, migrate, eliminate) - Scoring and assessment criteria (business fit, technical fit) |
| Topic 4: Application Portfolio Management Overview | - Key concepts and terminology - APM purpose and value |
| Topic 5: Application Inventory and Portfolio Structure | - Business capability mapping - Application lifecycle management - Application identification and classification |
| Topic 6: Integration with ServiceNow Platform | - Integration with Demand and Project Management - CMDB integration |
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