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Inventory & Purchasing Management: 5-10%
- Operating Inventory & Warehouses: This subtopic covers the learners’ skills in viewing product inventory, setting up warehouses and inventory, adjusting inventory, and updating inventory manually with the use of inventory journals.
- Operating Purchasing & Product Returns: The examinees will be required to demonstrate competence in creating purchase orders, determining product return alternatives, explaining purchase order processes, as well as finalizing returns.
- Operating Customer Assets: The test takers should demonstrate their skills in creating child assets, configuring asset properties, 3D asset forms, and uses for the customer assets.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
Microsoft MB-240 Practice Test Questions, Microsoft MB-240 Exam Practice Test Questions
Passing the Microsoft MB-240: Microsoft Dynamics 365 Field Service exam is required for obtaining the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification. The candidates for this test should have competence in implementing Field Service processes developed in collaboration with external and internal teams. They also have the expertise in deploying and configuring Field Service applications with the major customer service applications.
The benefit of obtaining the MB-240: Microsoft Dynamics 365 for Field Service Exam Certification
- This certification will be judging your skills and knowledge on your understanding Microsoft Dynamics 365 concepts & Understanding of how to operate on Microsoft Dynamics 365.
- This certification credential will give you edge over other counterparts. Apart from knowledge from MB-240: Microsoft Dynamics 365 for Field Service Exam.
- It help you to make your career into IT professionals and file systems, file and print sharing, local storage to get respectful plus excellent jobs into Market.
Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage Field Service Mobile Application (10-15%) | 10-15% | - Configure Field Service Mobile app settings - Handle offline capabilities and synchronization - Manage mobile forms and workflows - Configure resource and technician mobile experiences |
| Topic 2: Manage Work Orders (20-25%) | 20-25% | - Create and manage work orders - Configure work order lifecycle and statuses - Handle work order incidents and resolutions - Manage work order products, services, and notes - Manage work order reporting and analytics - Process work order inspections and recommendations |
| Topic 3: Scheduling and Dispatch (20-25%) | 20-25% | - Manage scheduling options and requirements - Schedule work orders using various methods - Configure schedule board and board features - Configure map view and route optimization - Handle scheduling conflicts and rescheduling - Optimize schedules using resource scheduling optimization |
| Topic 4: Configure Field Service (20-25%) | 20-25% | - Configure Field Service organizations and structures - Configure pricing, billing, and cost entities - Implement security roles and field service settings - Configure work order types and incident types - Configure scheduling configurations and booking setup - Set up and configure customer assets - Set up and configure resource characteristics and skills |
| Topic 5: Manage Inventory and Procurement (15-20%) | 15-20% | - Handle inventory adjustments and transfers - Manage inventory levels and stock locations - Process purchase orders and returns - Configure product inventory and item associations - Configure warehouse and inventory settings |
| Topic 6: Manage Asset and Connected Field Service (5-10%) | 5-10% | - Manage asset IoT connections and monitoring - Configure IoT integrations and alerts - Process IoT alerts and work order creation - Implement connected field service scenarios |
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