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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. How is unconditional linking different from conditional linking for a linked column in a report?

A) Unconditional linking always opens the same report or dashboard, whereas conditional linking can opendifferent reports or dashboards depending on the value you drill down.
B) Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.
C) Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.
D) Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.

2. What does the response requirement in an SLA specify?

A) the maximum number of days allowed for the resolution of an incident as per the business hours.
B) the overall maximum time limit for the initial response and resolution for each incident.
C) initial response time limit to all customer inquiries within one business day.
D) individual time limits for the initial response time and subsequent resolution asper the business hours.

3. After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?

A) 1000
B) 100
C) 50
D) 500

4. Which statement is true about dashboards?

A) A new dashboardmust have more than one report.
B) A new dashboard can be created only by dragging existing reports to the dashboard design center.
C) The dashboard design center's reports explorer lists only reports that can beadded to a dashboard.
D) A new dashboard can be created by copying an existing dashboard.
E) A new dashboard can be scheduled with alerts

5. Your client wants to import new answers. Which five fields are required by the Data Import Wizard? (Choose five.)

A) Keywords
B) Attachments
C) Product/Category
D) Access Level
E) Summary
F) Status
G) Display Position
H) Assigned account value

Solutions: