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Salesforce Certified Agentforce Specialist Sample Questions:

1. Coral Cloud Resorts wants to cover a broad range of user phrasing when testing its FAQ agent.
Which Testing Center feature meets that need?

A) Al-generated synthetic test utterances based on natural language variations
B) Relying on live customer logs to capture phrasing diversity after deployment
C) Uploading only a small set of manually written prompts

2. An Agentforce Specialist created a Field Generation prompt template. What should the Agentforce Specialist do to expose the template to the user?

A) Associate the template with the form field on the Lightning page.
B) Use a screen flow to associate the Field Generation prompt template.
C) Call a template using an autolaunched flow.

3. An agent incorrectly updates records when given ambiguous user instructions. What is the BEST mitigation strategy?

A) Improve prompt instructions and constraints
B) Increase the number of skills
C) Disable automation
D) Remove update permissions

4. Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates. Which type of flow should UC use?

A) Template-triggered prompt flow
B) Unified-object linking flow
C) Data Cloud-triggered flow

5. After creating a foundation model in Einstein Studio, which hyperparameter should An Agentforce use to adjust the balance between consistency and randomness of a response?

A) Variability
B) Temperature
C) Presence Penally

Solutions: