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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.
In what two ways can Salesforce PRM help DF accelerate channel sales?
Choose 2 answers

A) By automating quoting with Salesforce CPQ
B) BY automating partner tiering in Channel sales hierarchy
C) By automating partner entitlement assignment in Channel sales teams
D) By automating partner lead routing

2. Partners at Universal Containers (UC) have given feedback that it takes too long for administrators to create new users or reset passwords for partner employees.
What should be done to help UC with user management?

A) Implement a limit on new users and password resets.
B) Recommend partners share user credentials.
C) Delegate external user administration.
D) Create a new user form that automatically triggers a process to create a user.

3. Northern Trail Outfitters (NTO) offers a new product that is different in North America. EMEA, and AsiaPacific regions. Pages have been created and published for this product. The site manager has applied criteria to ensure that visibility for these product pages are applied as per the requirements for each region.
NTO further wants to control the users who see a specific page of this product by setting its visibility.
Which three visibility options are available in Experience Cloud? Choose 3 answers

A) Default
B) Audience
C) Personal
D) None
E) Visible

4. As a pilot. Ursa Major Solar's customers from California wore assigned to a page variation for the Home page so that the layout looks slightly different than for customers from other states. The page variation uses a Rich Content Editor component assigned solely to Platinum customers.
Who will be able to view the Rich Content Editorcomponent?

A) All Platinum customers from California
B) All Platinum customers
C) All customers from California
D) All customers

5. Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues.
Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an Experiences site?
Choose 3 answers

A) Create a public ''announcement only' group for moderators to address commonquestions.
B) Enable Chatter Questions to encourage peer-to-self-service
C) Deploy a chatbox to address common questions.
D) Create an FAQ Knowledge article.
E) Create an FAQ rich text component on the Home page.

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