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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load Is successful?

A) Create an Apex Test Class.
B) Temporarily disable TDTM Trigger Handlers.
C) Disable Data Validation Rules.
D) Deploy a Custom Apex Class with TDTM.

2. A nonprofit wants its staff to spend most of their time in Salesforce. but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce.
How should the consultant integrate these applications?

A) Implement Salesforce Canvas
B) Configure External Objects
C) Implement Distributed Marketing
D) Configure External Data Sources

3. A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.
Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?
Choose 2 answers

A) In-App Guidance
B) myTrailhead
C) Einstein Bots
D) Path

4. A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?

A) Pardot
B) Campaigns
C) Community Cloud
D) Salesforce DMP

5. A nonprofit wants to manage a new program In Salesforce.
What should the consultant recommend as the first step before embarking on a new implementation project?

A) Set up an implementation timeline and delivery plan.
B) Audit existing standard and custom objects and fields.
C) Identify the challenges the nonprofit is currently experiencing.
D) Review data in a .csv file and begin mapping to existing fields.

Solutions: