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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
Choose 1 answer

A) Team results being tied to important goals
B) Team activities
C) Team members' attitudes
D) Team cooperativeness

2. What is an advantage of a cohesive group?
Select one.

A) When organized by department, task subgroups compete within the group.
B) When performance-related goals are low, a cohesive group is more productive.
C) When organized by department, task subgroups do not form and command groups emerge.
D) When performance-related goals are high, a cohesive group is more productive.

3. What is a disadvantage of group decision making?
Select one.

A) Norm disintegration
B) Groupthink
C) Felt conflict
D) Role disintegration

4. A person is broadminded, courageous, and forgiving.
Which type of values are these?
Choose 1 answer

A) Terminal values
B) Determinate values
C) Instrumental values
D) Transitory values

5. A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Choose 1 answer

A) Assign individual roles rather than mutual team roles
B) Change work group roles at random
C) Share information but not engage in collective performance goals
D) Take action on problems as individual members as well as in work teams

Solutions: