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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

1. The Administrator at Universal Containers has received a requirement to create a one-click solution to update the Case status to Closed and send out a confirmation email (using an HTML Email Template) to the customer. Which standard feature can the Administrator leverage to accomplish this?

A) Look for an ISV solution that can be deployed in the org.
B) Use HTML email template from Flow and create an email alert.
C) Use Workflow Rules with custom Apex to trigger email.
D) Send an email from a process by using "Send an email" action.

2. An Administrator must create a step-by-step guide to walk users through the product catalog.
Which automation tool should the Administrator use?

A) Approvals
B) Process Builder
C) Apex Trigger
D) Flow Builder

3. Which Resource Element should be used to set a Contact ID in a record variable in a flow?

A) Decision Element
B) Create New Record Element
C) Branching Element
D) Assignment Element

4. Which two types of flows are supported by Salesforce Flow?

A) Remote Flows
B) Autolaunched Flows
C) Screen Flows
D) Managed Flows

5. Which three Screen Flow components are provided by Salesforce?

A) File Upload
B) Phone number
C) URL
D) MIME Image
E) Animations

Solutions: