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IBM A2180-188 Exam Syllabus Topics:

IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question 1

The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

A. delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.
B. deferred until the software requirements specification document is complete.
C. fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.
D. fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.

Question 2

A development team is preparing Playback 2. The Playback includes system integrations. When preparing for a playback, what should the program manager do? Advise the development team to:

A. use power point slides with screenshots.
B. postpone the playback if a technical problem is found.
C. create a script and practice the playback.
D. warn stakeholders with possible technical problems in advance.

Question 3

A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?

A. Suggest that greater emphasis be granted to the metrics gathered on cycle time.
B. Suggest that an additional category of metrics for defect rates be collected.
C. Suggest no changes to the metrics.
D. Suggest that the COE should aggregate information on the ROI for each project.

Question 4

A program manager asks a developer to create a document describing the solution features that end user and system administrators needs to be aware or in order to deploy and use the process application. The developer tells the program manager that documentation is not a deliverable for any playback. The program manager responds by telling the developer that documentation required to enable later developers is a deliverable for which of the following playbacks?

A. Playback 3
B. Playback 0
C. Playback 1
D. Playback 2

Solutions: