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Salesforce Certified Field Service Lightning Consultant certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Field Service Lightning Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Field Service Lightning Consultant Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Field Service Lightning Consultant Exam then he should take this exam.
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- If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
- A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Salesforce Certified Field Service Lightning Consultant certification, they can be guaranteed that a candidate has achieved a certain level of competence.
- When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Salesforce Certified Field Service Lightning Consultant.
- After completing the Salesforce Certified Field Service Lightning Consultant certification Candidate becomes a solid, well-rounded Salesforce Certified Field Service Lightning Consultant.
How to book the Field-Service-Lightning-Consultant Exam
These are following steps for registering the Field-Service-Lightning-Consultant Exam. Step 1: Visit to Webassessor Exam Registration Step 2: Signup/Login to Webassessor Step 3: Select the onsite proctored or online proctored delivery method of Certification Exam Step 4: Select Date, time and confirm with a payment method
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Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Field Service Lightning Setup and Configuration | 22% | - Configure service territories, operating hours, and locations - Set up service resources, skills, and time sheets - Define license types and permission sets - Define products, assets, and inventory settings |
| Topic 2: Scheduling and Optimization | 28% | - Implement complex work and multi-day appointments - Configure scheduling policies and service objectives - Manage service appointment lifecycle - Utilize Dispatcher Console features - Use routing, optimization, and dispatch strategies |
| Topic 3: Work Order Management | 23% | - Manage work order line items and required products - Set up entitlements, service contracts, and SLAs - Relate work orders to cases, accounts, and assets - Configure work order lifecycle, types, and milestones |
| Topic 4: Mobile and Field Execution | 17% | - Track time, inventory, and work completion - Configure Field Service mobile app settings - Manage mobile workflows and offline access |
| Topic 5: Maintenance Plans and Advanced Features | 10% | - Configure reports, dashboards, and analytics - Integrate with Service Cloud and other clouds - Set up recurring maintenance plans |
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