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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?

A) Full members
B) Total membership
C) Guests
D) Members who posted

2. During discovery you learn that your client's vision for success is to make employees feel more connected with their peers, and to improve connectivity among global and remote employees. They also want to limit noise and distraction for users in their primary workspace.
What type of workspace would best meet their needs?

A) External
B) Global
C) Secondary
D) Social

3. Your client notices that users are creating workspaces outside of the Enterprise Grid org.
What should you recommend your client do to prevent additional workspaces from being created?

A) Enable domain claiming.
B) Automatically deactivate users who try to create new workspaces outside of the grid.
C) Send end-user communication requiring people to only use existing grid workspaces.
D) Create an admin channel for new workspace requests.

4. You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?

A) Grid Design Workshop
B) Channel Strategy Session
C) Key Messaging
D) Governance Session

5. Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?

A) Through multi-workspace channels.
B) Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.
C) Through a separate hidden workspace.
D) House all acquisition related channels in a global workspace and make all channels private.

Solutions: