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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?

A) HP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.
B) When designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.
C) HP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.
D) HP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.

2. What is an advantage of EcoSmart Toner?

A) compatibility with a wider range of HP and non-HP printers
B) premium quality prints with less energy
C) faster print speeds and better color precision
D) longer print permanence and greater resistance to smudging

3. A customer tells you that they want to use re manufactured Ink cartridges in order to save money while protecting the environment. How should you respond to this customer?

A) Remanufactured ink cartridges can only be reused a few times before the recycled plastics break down.
B) Almost 90% of remanufactured cartridges end up in a landfill.
C) Every remanufactured ink cartridge uses three times more water than an Original HP ink cartridge requires during the manufacturing process.
D) Remanufactured ink cartridges cost more in total cost of ownership (TCO) because their warranties cover fewer years.

4. Which program offers free and convenient return and recycling options for empty HP and Samsung cartridges?

A) HP Planet Partners
B) Earth9ll Recycling
C) Managed Print Specialist Premier
D) Closed-Loop Recycling

Solutions: